Frequently Asked Questions
Everything you need to know about our premium silver collections.
What quality of silver do you use in your designs?
All of our jewelry is crafted from high-quality 925 Sterling Silver. This means each piece contains 92.5% pure silver, mixed with alloys for durability, and is hallmarked for authenticity.
How should I care for and clean my silver jewelry?
To maintain its shine, we recommend storing your silver in a cool, dry place and avoiding contact with perfumes or harsh chemicals. Use a soft microfiber cloth for regular polishing to remove natural oxidation.
What is your shipping policy and delivery timeline?
We offer standard and expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
Can I return or exchange an item if it doesn't fit?
Yes, we offer a 30-day return and exchange policy. Items must be in their original, unworn condition with all packaging included to qualify for a full refund or replacement.
Do you offer sizing guides for rings and bracelets?
Absolutely. We provide a comprehensive sizing chart on every product page to help both women and men find their perfect fit before placing an order.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and secure installment options like Klarna or Afterpay.